Booking help
For rescheduling, cancellation questions, availability issues, or anything that happened during the booking flow.
Need help with a booking, payment, studio page, or account? Send us the details and we will help you from the right channel.
Include your booking reference, studio name, account email, and a screenshot if you have one.
For rescheduling, cancellation questions, availability issues, or anything that happened during the booking flow.
For KNET or card payment questions. If a payment fails, do not retry repeatedly before checking the booking status.
For listing updates, team access, studio visibility, packages, extras, and dashboard support.
Tell us what page you were on, what you tapped, and the reference code if the app showed one.
We usually reply through the same channel you contact us on.